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en:faq:faq_common [2024/04/26 07:08] – snowowlxen:faq:faq_common [2024/10/06 15:55] (current) – Updating android section code-floof
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-**Is your gear suitable for children**+**Is your gear suitable for children?**
    
 Our MiTail Minis are often worn by kids - bunnies, huskies, deer, little tails -just remember our tails are not classed as toys, and should be worn supervised. I have to say that bit! Our MiTail Minis are often worn by kids - bunnies, huskies, deer, little tails -just remember our tails are not classed as toys, and should be worn supervised. I have to say that bit!
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 Thats our gear without a cover for those that want to make their own. We can [[https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/|get you a pattern]] if you would like, too! Thats our gear without a cover for those that want to make their own. We can [[https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/|get you a pattern]] if you would like, too!
 +
 +
 +**What is the price of the gear?**
 +
 +Our MiTail Minis are the most affordable - Bunnies, Huskies, Deer.. and we could make other small tails too. All are app controlled, with Walk Mode and the bigger ones can have Glow Tips too!
 +
 +[[https://thetailcompany.com/product-category/mitail-mini|MiTail Mini V2]]
 +
 +
 +**In which currencies can I pay?**
 +
 +You can switch the currency that our store displays prices in, by using the orange box on the left hand side of your screen.
 +
 +{{:faq:currency_r0qt75.jpg?200|}}
 +
 +
 +**Can I order customized gear?**
 +
 +Hey
 +
 +[[https://thetailcompany.com/product/custom-tails|Custom Tails]]
 +
 +Have a look at the link above. Pick the size you want, and let us know any other details about it on the checkout page! 
 +
 +Theres a box that looks like this:
 +
 +{{:faq:uploader-image_10zj7ak.png?200|}}
 +
 +
 +This is the easiest way to tell us what you want and you can attach an image there too
 +
 +
 +**How do I order?**
 +
 +To let us know what you want, just put the gear or bundle you want in to the cart, and go to the Checkout page.
 +
 +Then just fill in the box that is about half way down that looks like this:
 +
 +{{:faq:uploader-image_10zj7ak.png?200|}}
 +
 + Theres a link to upload an image on the checkout page there too!
 +
 +[[https://thetailcompany.com/product-category/mitail-mini|MiTail Mini V2]]
  
  
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 Tails and ears are made at different speeds. Have no fear, the other item is on its way. Tails and ears are made at different speeds. Have no fear, the other item is on its way.
- 
  
 ====== Questions about using our items ====== ====== Questions about using our items ======
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 **Are there manuals?** **Are there manuals?**
  
-Yes, you can find our manuals here: [[en:manuals|Manuals]]+Yes, you can find our manuals here: [[en:man_overview|Manuals]]
  
  
 **Is there an App to control the gear?** **Is there an App to control the gear?**
  
-The app is called "Crumpet" - just search for that, or "The Tail Company" from the app store you use - its free and we give it updates as often as we can.+__Yes, here is the App for Android:__\\ 
 +{{ :manual:crumpet_playstore.jpg?100|}} 
 +The Android App is called "The Tail Company App" - just search for it within your App-Store you are using. The App its free and we give it updates as often as we can. You can also use this QR Code which leads you directly to the Google Play Store or you can follow this link [[https://play.google.com/store/apps/details?id=com.codel1417.tailApp|The Tail Company App!]]
  
-When you get a tail, ears or flutterwings, theres also a qr code you can use to download the app. Here is the Link to the Google Play store: [[https://play.google.com/store/apps/details?id=org.thetailcompany.digitail|CRUMPET, the Tail Company App!]]+When you get a tail, ears or flutterwings, there's also a QR code you can use to download the app. 
 + 
 +__And here the App for Apple devices:__\\ 
 +{{ :manual:qr_ios.png?100|}} 
 +The iOS App is called "The Tail Company App". You can find it in the Apple Store and like her Android counterpart she is free and also updates as often as we can. You can use this QR code here to go directly to the Apple Store or you can also use this link: [[https://apps.apple.com/us/app/the-tail-company-app/id6502884168|The Tail Company App]]
  
  
 **Do you need an internet connection to use our gear?** **Do you need an internet connection to use our gear?**
  
-No, only a bluetooth connection to your phone, which - once set up - can happily go in a pocket or a bag.+No, only a Bluetooth connection to your phone, which - once set up - can happily go in a pocket or a bag.
  
  
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 Oh yes! [We have a pattern listing for nice paper patterns here](https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/). Oh yes! [We have a pattern listing for nice paper patterns here](https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/).
 +
 +Here are some patterns in digital form for download:
 +  * [[https://thetailcompany.com/wp-content/uploads/2021/08/mitail-pattern.pdf|MiTail pattern]]
 +  * [[https://thetailcompany.com/wp-content/uploads/2021/09/Classic-DIGITAIL-MiTail-XL-Pattern_compressed.pdf|DigiTail XL pattern]]
 +  * [[https://thetailcompany.com/wp-content/uploads/2022/02/EarGear-pattern-1.pdf|EarGear V2 pattern]]
  
  
 **Is there something I should / shouldn't do with my gear** **Is there something I should / shouldn't do with my gear**
  
-Yes there is - it's all in our [[https://thetailcompany.com/responsiblewagging.pdf|Responsible Wagging Guide]]!+Yes there is - it's all in our [[en:safety|Responsible Wagging Guide]]!
  
  
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