Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

--- de:faq [2024/04/16 08:56] – [EarGear specific questions] snowowlx
+++ de:faq [2024/06/14 06:17] (aktuell) – gelöscht snowowlx
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-FIXME **Diese Seite wurde noch nicht vollständig übersetzt. Bitte helfen Sie bei der Übersetzung.**\\ //(diesen Absatz entfernen, wenn die Übersetzung abgeschlossen wurde)//
-====== Generelle Themen ======
-**Verwendet ihr echtes Fell?**
-Nein! Wir verwenden nur das flauschigste und beste Kunstfell das wir finden können! Aber auch Fleece, künstliche Schuppen, Neopren, Spandex und vieles mehr.
-**Braucht man eine Internetverbindung für TailCo Gear?**
-Nein, wir verwenden nur eine Bluetooth Verbindung zu deinem Telefon, welches -  wenn eingerichtet - einfach in einer Tasche verschwinden kann.
-**Wie wird ein MiTail getragen?**
-Unsere MiTail-Minis haben eine stabile Gürtelschlaufe in ihrer Basis eingebaut, mit der man sie praktisch an fast jedem Gürtel problemlos befestigen kann. Solltest du keinen Gürtel haben, kannst du auch welche in unserem Shop kaufen.
-Die großen MiTails haben einen innovativen D-Clip, wo der MiTail schnell eingeklickt werden kann. Keine Panik, dieser Clip ist im Lieferumfang enthalten!
-**Warum macht ihr eigentlich MiTails, Ohren und Flügel?**
-Evolution hat uns bei den Sachen einfach vergessen - Also mussten wir ran!
-**Wer nutzt denn eigentlich MiGear?**
-Unser Gear wird von den verschiedensten Leuten genutzt - von Cosplayern über Furries, Darsteller. Selbst LARP Spieler sind uns hier nicht fremd. Wenn du mehr darüber wissen möchtest, gibt es [[https://thetailcompany.com/?p=26026|hier sogar einen Post in unserem Blog zu diesem Thema!]]
-**Was bedeutet denn "NAKED" für MiGear?**
-"Naked" bedeutet für MiGear, dass es ohne unsere flauschigen Cover kommt. Das ist besonders dann von Vorteil, wenn du dein eigenes Cover designen möchtest. [[https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/|Die Schnittmuster findest du hier]].
-**Wie lange dauert es, bis ich mein MiGear in den Händen halte?**
-Exakte Voraussagen sind zu diesem Thema extrem schwierig. Da wir auch sehr viele Unikate anbieten wird jede Bestellung in Handarbeit mit einer extra Portion Liebe zum Detail gefertigt. Dadurch sind leider oftmals Verzögerungen vorprogrammiert. Aber im Normalfall solltest du mit 4-5 Wochen rechnen können. Sollte es mal richtig eilig werden, haben wir auch eine Art Prioritäts-Service.
-**Darf ich mein Gear umbauen?**
-Aber bitte mit Sahne! Personalisiere dein Gear wie du möchtest und mache es noch einzigartiger! Wir haben sogar eine kleine [[https://t.me/+SYMOR3svXHfby-mo|Telegram Gruppe]] für Bastler und Maker.
-**Gibt es irgendwo versteckte Kosten?**
-Die kurze Antwort ist 'Nein'. Wir spielen hier mit offenen Karten: Bei einem Design-Meeting für deinen Look wird der beste Weg besprochen. Dinge wie Airbrushing oder spezielle Dinge können einen Aufpreis beinhalten - aber sei beruhigt: Du wirst über alles informiert und wir fragen nach und du entscheidest, ob wir diese Extras auch machen sollen.
-====== Fragen zum EarGear ======
-**Brauche ich spezielle Batterien?**
-Baby Tails: jede Alkaline Batterie funktioniert, aber **Lithium Batterien werden stark empfohlen**! Diese haben die Kraft um alle Bewegungen durchzuführen und die Beleuchtung läuft am längsten, bis zu 7x länger als Alkaline Batterien.
-[MiTails,](https://thetailcompany.com/product/mitail/) [EarGear](https://thetailcompany.com/product/eargear-cosplay-ears/) and [MiWings](https://thetailcompany.com/product/miwings/)? Nein! Diese haben eingebaute, wiederaufladbare Lithium Akkus.
-**Kann ich ein Schnittmuster bekommen um meine eigenen Überzüge zu nähen?**
-Oh Ja! [We have a pattern listing for nice paper patterns here](https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/).
-**Can I get some work-in-progress pictures of my item?**
-Unfortunately not, as its rather difficult for us to do this. We handmake each item, hopefully in as efficient a way as we can, and don't get a chance to take pictures, unless it becomes part of a social media post. Sorry about that in advance.
-**Are there any Do's and Dont's for MiTail, [EarGear](https://thetailcompany.com/product/eargear-cosplay-ears/) and MiWings?**
-Yes there are - its all covered in our [Responsible Wagging Guide!](https://thetailcompany.com/responsiblewagging.pdf)
-**Sometimes when I click my fingers, or tilt my head, EarGear doesnt react?**
-EarGear is lots of fun and does its best to react to the world around it. But sometimes, it will miss some triggers. It could be because the previous move hasnt finished. Or it could just be its processing something else. Its all part of their charm. They wont be 100 percent accurate.
-**Are your tails, [ears](https://thetailcompany.com/product/eargear-cosplay-ears/) and wings suitable for children?**
-Our handmade tails, ears and wings are not toys, and shouldn't be used by children under the age of 14 without supervision.
-**I ordered a bundle, but only the tail (or the ears) arrived!**
-Tails and ears are made at different speeds. Have no fear, the other item is on its way.
-====== Tail specific questions ======
-**How much do your Tails weigh?**
-A baby Tail weighs 300g (.6lbs) an Original weighs 550g (1.2lbs) and an XL is 600g (1.3lbs) – super xl, and extra wide Tails weight a bit more. These are all approximate!
-**Does the Super XL move differently?**
-Yes it does. As you can imagine, very big things can tend to move a little slower than little things! Our Super-XL is 40 inches (or 1m) in length. It does all the same moves as the other tails, but with a tail of this length can move in a more "relaxed" way, occasionally flopping from side to side. And you will find the curl is also less pronounced. Lastly, our Super-XL tails are extra wide as standard. If you want a skinnier one, you must let us know before we make it. You probably want the XL, not the Super XL. Its the best balance of moves and power.
-**How much weight can my tail lift?**
-Just the weight of the cover, and the tail end if you have one! Our tails cannot move massive, floor dragging covers. If you try that, you may very well break your tail and this is not something we can repair for no cost. Please wag responsibly. This is covered in our [Responsible Wagging Guide!](https://thetailcompany.com/responsiblewagging.pdf)
-**Do I need special batteries?**
-Baby Tails: any alkaline batteries will work but **Lithium batteries are highly recommended**! They have the power to do all the moves, and keep the lights on longest, lasting 7x longer than Alkalines.
-[MiTails,](https://thetailcompany.com/product/mitail/) [EarGear](https://thetailcompany.com/product/eargear-cosplay-ears/) and [MiWings](https://thetailcompany.com/product/miwings/)? No! They're built in rechargeable.
-**Can I get a pattern to make my own covers?**
-Oh yes! [We have a pattern listing for nice paper patterns here](https://thetailcompany.com/product/paper-patterns-for-mitail-and-eargear/).
-**Can I get some work-in-progress pictures of my item?**
-Unfortunately not, as its rather difficult for us to do this. We handmake each item, hopefully in as efficient a way as we can, and don't get a chance to take pictures, unless it becomes part of a social media post. Sorry about that in advance.
-**What are these glow tips?**
-Glow tips are a series of white LEDs that we can add to the end section of your tail. Our app can control these, just like moves, doing different patterns that can controlled with moves. Its important to note that glow tips work best under light coloured fur. Dark furs, or premium super thick ones may prevent any light being emitted.
-====== Questions about using our items ======
-**Are there instructions?**
-You can find MiTail ones [here](https://thetailcompany.com/mitail.pdf), MiWings ones [here](https://thetailcompany.com/miwings.pdf), EarGear [here,](https://thetailcompany.com/eargear.pdf) Classic ones [here](https://thetailcompany.com/classic.pdf) and Baby tails [here](https://thetailcompany.com/baby.pdf).
-**Do tails, ears and wings make sound?**
-All things with servos inside them will make sound - how much depends on what they are covered with, and which move they are making. The vast majority of people are not bothered by it all. There are videos on our Instagram and TikTok that let you hear the sound. But remember - that's one tail, covered one way, and recorded on a certain phone. It may be a little different for you. MiWings are pretty silent.
-**Can I wear my tails, ears and wings everywhere?**
-Whilst we would love to say yes, there are circumstances where wearing a tail is a bad idea. Riding a motorbike for example! Operating heavy machinery. Deep sea diving. Anywhere it might get caught in something and damage it, or damage you! Our MiTails, EarGear and MiWings can be removed quickly to help with this. [**So please wag responsibly!**](https://thetailcompany.com/responsiblewagging.pdf)
-**My tail, ears, wings wont charge. What can I do?**
-Each of our items comes with its own charger, and whilst EarGear and MiTail chargers look similar, they only work with the item they came with. EarGear charger for example wont charge MiTail for example. MiWings needs its own charger, and \*the power switch on the battery must be on for it to charge\*
-====== MiWings specific questions ======
-**Do I need to assemble MiWings?**
-MiWings comes in 4 main parts - the wing parts, the underfeathers, the shawls and back part. Assembly is not difficult at all and should take around 30 minutes. But please read the [instructions](https://thetailcompany.com/miwings.pdf) _before_ you start assembly, to prevent accidental damage to the shawls. We are here to help too, if you need it.
-**Do I need special batteries?**
-[MiTails,](https://thetailcompany.com/product/mitail/) [EarGear](https://thetailcompany.com/product/eargear-cosplay-ears/) and [MiWings](https://thetailcompany.com/product/miwings/)? No! They're built in rechargeable power.
-**Can I get a new feathers for MiWings?**
-Yes we offer new [color feather sets.](https://thetailcompany.com/product/miwings-feather-sets/)
-**Can I get some work-in-progress pictures of my item?**
-Unfortunately not, as its rather difficult for us to do this. We handmake each item, hopefully in as efficient a way as we can, and don't get a chance to take pictures, unless it becomes part of a social media post. Sorry about that in advance.
-**Are your tails, ears and wings suitable for children?**
-Our handmade tails, ears and wings are not toys, and shouldn't be used by children under the age of 14 without supervision.
-**How long does it take to get your tails, ears and wings?**
-Exact predictions are hard! We handmake everything to order, and the making queue can change in small ways. But as a good rule of thumb, things take around 4-5 weeks. We also have a Rush service.